Applying for a home always starts with completing a housing application.
A carefully completed application provides us with the information we need about your housing needs.
The application asks for details about your life situation, income, preferred location and size of the apartment, as well as everyone who will be moving into the home.
When completing your application, please describe your situation as accurately as possible. Make sure to include details of everyone who will be living in the apartment, including children. This also applies to children who live with you only part of the time, for example every other week or on weekends.
Remember to submit the required attachments
In addition to your housing application, you must provide supporting documents to verify the information given in your application. These documents are an important part of processing your application and making tenant selections.
At a minimum, please provide the following:
- Proof of your current monthly income, such as a payslip.
- Your latest pre-completed tax return for everyone over the age of 18 who will be moving into the apartment.
Depending on your circumstances, we may also need additional documents. For detailed information about the required attachments and how to submit them, please see our guide to housing application attachments.
Your housing application is valid for three months at a time
If you still need a home after this period, you can request an extension to your application. To extend its validity, please contact Sevas’ rental services by email or phone.
Have your housing preferences or life circumstances changed? Here’s how to update your application.
Please do not submit a new housing application just to update your existing information.
If you wish to change any details in your application, please contact our customer service team by email or phone. We will help you update your existing application.
Received an apartment offer, but the apartment wasn’t right for you?
If you do not wish to accept the apartment offered to you, please let us know. We would also appreciate it if you could tell us why the apartment did not meet your needs. This helps us take your preferences and requirements into account when looking for another suitable home for you.
Declining an apartment offer does not affect your chances of receiving future offers. Your application will remain active in the tenant selection process, provided it is still valid.
Declining an apartment offer does not mean you need to submit a new housing application. Submitting a new application will not speed up the process of finding a home.
How are tenants selected?
Tenant selection is based on housing needs and their urgency, income, assets and the selection criteria applicable to state-subsidised rental housing.
The availability of an apartment, its characteristics and the individual circumstances of applicants all affect the selection process.
For this reason, we cannot promise a specific waiting time before an apartment is offered to you. However, completing your application carefully and keeping your information up to date help us take your housing needs into account as accurately as possible.
Checklist for housing applicants
When applying for an apartment, please remember to:
- Complete your housing application carefully and include everyone who will be living in the apartment.
- Submit all the required attachments.
- Keep your contact details up to date.
- Remember that your application is valid for three months at a time.
- If your housing preferences or life circumstances change, contact customer service to update your existing application.
- If you receive an apartment offer that does not suit you, you do not need to submit a new application.
- Check your email regularly so you don’t miss a possible apartment offer.
- If you have not provided an email address, we will contact you by phone.
