How do I book an appointment for an office visit or a phone call

You can easily book an appointment by following these instructions:

1. Open the appointment booking service.
2. Select the service you need an appointment for.
3. Choose a date and time that suits you.
4. Fill in your contact details and briefly describe what your matter concerns.
5. Consent to the sharing of your personal data so that your booking can be processed.
6. Confirm your booking. You will receive a confirmation of your appointment by email.

Please note that we do not handle matters related to applying for an apartment or apartment inquiries through appointments.

We primarily recommend handling your own housing-related matters through our OmaSevas service.

Before booking an appointment, please also check whether the answer to your question can be found in our Frequently Asked Questions list.

Changes to your booking

If your plans change, you can easily reschedule or cancel your booking through the booking confirmation you received, no later than 12 hours before your scheduled appointment.

Please note that you cannot reply to the booking message you received; rescheduling or cancellation must be done via the “Reschedule” button included in the message.

Sevas may contact you before your scheduled appointment if necessary.