Please contact our customer service no later than one week before the start of your rental agreement, either by email at vuokraus@sevas.fi or by phone at 06 420 3311, option 1.
Key pickup
When moving from one Sevas apartment to another, you can pick up the keys to your new apartment up to 3 days before the start date of the rental agreement, provided that all of the following conditions are met:
- All rent has been paid
- You have no outstanding debts to Sevas
- The keys to the apartment you are moving into have been returned
- There is no tenant in the new apartment
- The apartment is not undergoing renovation
- The technical property manager has conducted the move-in inspection of the apartment
Keys to the previous apartment
If you receive the keys to your new apartment before your current rental agreement ends, you must return the keys to the previous apartment to the office no later than the end date of the rental agreement.
Returning the keys in an internal move
Keys must be returned to the slot to the left of the office’s front door, which is labelled “Key returns.” The apartment you are moving out of must be empty and thoroughly cleaned.