Usein kysytyt kysymykset:

I came across your apartment on Vuokraovi, and I would be interested in it.

Great! If you’d like to apply for this apartment, you must first fill out a rental apartment application on our website here and submit the application attachments.

If our tenant selection falls on you, you will receive an apartment offer to your email. Once you receive the apartment offer, you will have the opportunity to view the offered apartment and a few days to decide whether to accept the offered apartment or not.

When will I find out whether I will be offered the apartment I have applied for?

If our tenant selection falls on you for that apartment, we will send the apartment offer to you by email. If you have not provided an email address, please make sure that your phone number is filled in correctly on the application — we will then contact you by phone. If you do not receive an apartment offer by email and we do not contact you by phone regarding an apartment offer, this means that you have not been selected as the tenant for the apartment this time.

Sometimes it may happen that the apartment you have applied for has already been offered to another customer, in which case our rental service is first waiting for their response to the apartment offer. If the customer to whom the apartment has been offered notifies us that they are declining the apartment offer, the apartment becomes available for rent again, and our tenant selection team will make a new tenant selection for the apartment. If your application is still valid and you have noted on your application that you are interested in that specific apartment, or you have informed our rental service of your interest in that apartment by email or phone, you will be included in the next tenant selection for that apartment.

I am no longer looking for an apartment — what should I do?

Please notify our customer service of this either by sending an email to vuokraus@sevas.fi or by calling 06 420 3311, option 1.