As a minor, you can apply for an apartment if your guardian provides written consent. You must also submit the guardian’s consent form with your application by email to vuokraus@sevas.fi.
You must first complete the student apartment application using the button above. Once your study place has been confirmed, you can apply for an apartment no earlier than four months before your desired move-in date.
When filling out the application, it is absolutely essential to complete every requested field carefully. We particularly want to emphasise the importance of entering your phone number and email address correctly. We send apartment offers primarily to the email address provided on the application. If no email address has been provided, we will contact you by phone. Please fill in all information carefully, and make sure that the contact details you provide are correct.
I have submitted the application — when will I receive information about an apartment, that is, an apartment offer?
Applications are processed on weekdays. Each application is processed in accordance with the guidelines and legislation of Varke, the state-supported housing construction centre.
Our apartments do not operate on a queue basis; the need for and urgency of housing are the most important factors in receiving an apartment.
When our tenant selection falls on you, you will receive an apartment offer:
- By email (primary option): When we find a suitable apartment for you, we will send the offer to the email address you provided. Remember to also check your spam folder.
- By phone: If you have not provided an email address, we will contact you by phone.
- By post: Upon separate request, we can also send the apartment offer to your address by post.
Please respond to the apartment offer by the deadline stated in the offer at the latest. If the offered apartment did not suit your needs this time, please let us know the reason for declining — this way we can update your application and continue searching for a home that better suits you. Please notify us if your need for housing has ended and you would like to remove your application.
How can I view the apartment offered to me?
To arrange a viewing, first contact our customer service either by phone or email.
If the apartment is vacant and no renovations are underway, you can collect a viewing key from our office. This information may already be included in your apartment offer. You do not need to make any separate arrangements for collecting the key — simply come to our office. Our office is open on weekdays from 10:00 AM to 2:00 PM.
If the apartment is a shared student apartment (cell apartment), it is generally not possible to view the room in advance.
Can someone else view the apartment on my behalf?
Yes, they can. Please inform our customer service by email or phone of the first name, last name, date of birth, and phone number of the person collecting the viewing key, as well as the day they wish to view the apartment. The apartment must be viewed during the validity period of the apartment offer.
I would like to see photos of the apartment — how do I proceed?
Interior photos of the apartments are not available.
Can the response time for the apartment offer be extended?
If you need more time to confirm the apartment offer, please contact our customer service as soon as possible. Additional time cannot always be granted.
How do I accept the apartment offer I received?
You can accept the apartment offer by contacting our customer service. You can also visit our office during opening hours.
What do I do after accepting the apartment offer?
You must submit either the cash deposit or a payment commitment by the deadline; otherwise, we will have to cancel the apartment offer. The deposit deadline is stated in the apartment offer, which we have sent to you by email. Please let our rental service know whether you will be paying the cash deposit yourself or applying for a payment commitment for the deposit.
When applying for a payment commitment for the deposit from Kela, the information you need to provide to them is listed in the apartment offer you received. Please read the apartment offer carefully.
When Kela grants the payment commitment for the deposit, please ask Kela to send the decision directly to us. If Kela does not grant you the payment commitment for the deposit, unfortunately we will not receive notification of this. Upon receiving a negative decision, please contact our customer service immediately by email or phone. We do not accept personal guarantees.
How do I pay the cash deposit myself?
The instructions needed to pay the cash deposit can be found in the apartment offer sent to you by email.
Please note that the cash deposit cannot be transferred from one apartment or rental agreement to another — a separate deposit must be paid for each rental agreement.
The apartment offer I received expired — am I now at the back of the queue?
Our apartments do not have a queue system; our tenant selection is guided by legislation. It’s unfortunate that the apartment offer you received has already expired. If you are still interested in the offered apartment, please contact our customer service as soon as possible, and we will see whether it’s possible for us to renew the apartment offer.